Privacy policy
At Ardent Héritage, we place great importance on protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use ardentheritage.com.
Information We Collect
We only collect data necessary to process your order and improve our services, including:
- Full name
- Postal address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Browsing data (cookies, pages visited, preferences)
How We Use Your Data
Your data is used for:
- Processing and delivering your orders
- Managing your customer account
- Improving our services and user experience
- Sending marketing communications (only with your consent)
- Preventing fraud and ensuring security
- Complying with legal obligations
Sharing of Data
We may share your data with trusted third parties only when necessary:
- Delivery carriers
- Payment providers (e.g. PayPal, Klarna)
- Technical service providers (hosting, analytics, etc.)
- Legal authorities when required by law
We never sell your personal data.
Data Retention
Your data is retained only for as long as necessary to fulfill the purposes outlined above and to comply with legal obligations.
You may request deletion of your data at any time.
Your Rights
In accordance with applicable data protection laws (including GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
To exercise your rights, contact us at:
support@ardentheritage.com
Data Security
We implement strict technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Cookies
We use cookies to:
- Improve your browsing experience
- Analyze website traffic
- Enable essential features (shopping cart, login, etc.)
When visiting our website, you can:
- accept cookies
- refuse cookies
- customize your preferences
You can also modify your preferences at any time via your browser settings.
Data Controller
Ardent Héritage
6 Avenue Félix Rozier
26400 Crest
France
Email: support@ardentheritage.com
Changes to This Policy
Ardent Héritage reserves the right to update this Privacy Policy at any time.
The latest version will always be available on this page.
Contact
For any questions regarding this policy:
support@ardentheritage.com