Privacy policy

At Ardent Héritage, we place great importance on protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use ardentheritage.com.

Information We Collect

We only collect data necessary to process your order and improve our services, including:

  • Full name
  • Postal address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)
  • Browsing data (cookies, pages visited, preferences)

How We Use Your Data

Your data is used for:

  • Processing and delivering your orders
  • Managing your customer account
  • Improving our services and user experience
  • Sending marketing communications (only with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Sharing of Data

We may share your data with trusted third parties only when necessary:

  • Delivery carriers
  • Payment providers (e.g. PayPal, Klarna)
  • Technical service providers (hosting, analytics, etc.)
  • Legal authorities when required by law

We never sell your personal data.

Data Retention

Your data is retained only for as long as necessary to fulfill the purposes outlined above and to comply with legal obligations.

You may request deletion of your data at any time.

Your Rights

In accordance with applicable data protection laws (including GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability

To exercise your rights, contact us at:
support@ardentheritage.com

Data Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Cookies

We use cookies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Enable essential features (shopping cart, login, etc.)

When visiting our website, you can:

  • accept cookies
  • refuse cookies
  • customize your preferences

You can also modify your preferences at any time via your browser settings.

Data Controller

Ardent Héritage
6 Avenue Félix Rozier
26400 Crest
France

Email: support@ardentheritage.com

Changes to This Policy

Ardent Héritage reserves the right to update this Privacy Policy at any time.

The latest version will always be available on this page.

Contact

For any questions regarding this policy:
support@ardentheritage.com